Why should you choose to travel with Herzerl Tours?


 Susanne Servin's picture

Susanne Servin

Let me tell you about us and then you will agree that we are a very good choice for tours to Austria, Italy, Switzerland and soon to be added France!
We believe in doing tours to places that we know well – have lived there or visited there – so that we can give our clients the best for their money.

Susanne Servin, owner of Herzerl Tours is a native of Vienna, Austria; she has lived in Europe and traveled there extensively. She started her company to share her experiences with Americans by taking them to tour her birthplace and other favorites of hers.

Herzerl Tours Philosophy is to offer destinations that are very well known to us –where we have stayed and know the people, owners, guides etc. personally.
We only organize small, intimate tour groups (or mini groups / FIT’s) to enable personal contact such as the use of traditional public transportation as much as possible, meeting and talking with locals (most of whom speak some English), listening to their music; eating in typical restaurants – avoiding the known “touristy” venues. This will give the tour participants a chance to find out what the country of their choice is really all about.


What our Clients say about us:

Ms. Nolan picked the Austrian cook book - K. Gutenbrunner- up this past Sunday (after her ‘Birthday Dinner’ – where her daughter DID put the cooking lessons to good use!) … and she is still raving about what a great job you did and how absolutely WONDERFUL her experience in Austria was and how MARVELOUS the chef was (on so many levels – expertise, personality and personal warmth, teaching ability – Virginia is an educator, she was impressed by the chef’s ability to ‘teach’, not only ‘do’…) – I am spreading the word about you and Herzerl Tours – you most certainly delivered not only what was promised but a great deal more.
Two ladies cooking in Vienna Sept. 2012

"Susanne, I must admit, I was a little worried when we began planning for the Tsar's Ball, including a Moscow excursion. However, you did such a wonderful job on our Kaiser Ball trip, I placed my complete trust in your planning and executing abilities. And you delivered.

Our trip to St. Petersburg and Moscow went off without a hitch. The Tsar's Ball was unbelievable. I recommend it above any New Year's Eve celebration, anywhere in the world. The travel guides you selected were knowledgeable, courteous and very helpful. The Kirov, Bolshoi and Tchaikovsky Concert Hall tickets all proved to be excellent. The choice of hotels was superb.

All in all, it was a memorable experience. You can be assured, when our next New Year's Eve excursion, or any excursion to Europe comes about, we will definitely call you. Thanks so Much.

- Paul & Ginny Lasko - 2013

"It gave me the spark to cook again."

- Phyllis Sprieser, who took the Cooking Tour

"Needless to say we had a good time and according to my notes tasted 72 wines."

- Doug Johnson, a participant on the Wine Tasting Tour

"Cookies, wreath making, typical Viennese breakfast each morning, glorious dinners, so much more - let's share all this with other Americans."

- Rose Ward, an octagenarian tour participant on the Christmas Markets Tour

"The Music Tour is so special because of the extras that add such a delightful surprise, such as: the matinee with the Haydn Quartet playing in the Esterhazy Palace and the privately guided 'musical' walking tours through the inner cities of Salzburg and Vienna."

- Mary Anne Kern, a member of the Music Tour

"Our week in Vienna was everything we had hoped it would be and the highlight of the week, the New Year's Eve Imperial Ball in the Hofburg Palace, was a truly magical evening. Herzerl Tours did a most professional job in planning our vacation and packed it with a lifetime of memories. Thank you, Susanne, for the personal attention you gave us. We are so grateful for having discovered you and have recommended Herzerl Tours to everyone with whom we have shared our experience."

"Susanne . . . Our most sincere thanks for a magical vacation. The Kaiser Ball was an overwhelming success. The hotel Johan Strauss was perfect. Excellent location, close to the metro, a beauty shop and stores. The most wonderful breakfast we have ever had from a European Hotel. Staff was extremely helpful. Your choice of restaurants was excellent. Quality and ambiance. Wonderful settings and excellent meals.
I don't know how you did it, but we had the best seats in the house, or palace, for the Kaiser Ball, Directly on the dance floor near the main entrance, and elevated. Clearly we were the envy of all those in attendance. First row for Die Fledermaus was not too shabby either. Thanks Susanne for a magical evening."

- Paul & Ginny Lasko" posted on FaceBook 1/2012


Herzerl Tours Hours of Operation:

Monday-Friday 9am-6pm EST,
Call Toll Free: 800-684-8488,
Phone: 914-771-8558; Fax: 914-771-5844;
Email your question or requests to: sms@herzerltours.com

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PUBLISHED BY HERZERL TOURS ON January 1, 2014- changes may be made to the program, if deemed necessary by tour operator - tour prices are based on exchange rate at time of publication and may be changed if necessary.

For further information call E-mail us at: sms@herzerltours.com